The terms on which this service is provided. Read section 4 in particular: it says what the output of this tool is, and what it is not.
Between the operator named above and the organisation that opens an account. They are business terms: the service is sold to organisations, not to consumers, and the Finnish Consumer Protection Act does not apply to it.
An account is opened by a person acting for an organisation. That person confirms they are authorised to accept these terms on its behalf.
You may use the service for your own organisation's packaging compliance work, including for products you place on the market for your customers.
You may not:
What you buy is access to software: checklists of what applies, calculators that show their working, generators that produce drafts, and one organized place to keep the documents you gather. No plan includes advice, review of your data, or any other expertise service. Nobody on our side reads your products, checks your answers or confirms your conclusions, and support covers the use of the software — not the substance of your compliance.
We are not a certification body, a notified body, a testing laboratory, an authorised representative, a producer responsibility organisation, a consultancy or a law firm. Nothing produced by the service may be presented as coming from one, and holding a subscription is not a fact you may cite to an authority, a customer or a scheme as evidence of anything.
The regulatory content in this service is compiled from public legislation, official registers and published price lists. It is provided as is and as available, with no warranty of any kind, express or implied — including any implied warranty of accuracy, completeness, currency, merchantability or fitness for a particular purpose.
It may be incomplete, out of date or wrong. Legislation is amended, delegated and implementing acts are still being adopted, fee schedules are reissued, deposit schemes change scope, and national authorities publish guidance that revises how a rule is read. We do not warrant that the dataset reflects the law in force on the day you read it, nor that our reading of a rule is the one an authority will take.
Every document this service generates — the compliance dossier, the declaration of conformity, the technical documentation, the labelling pack, the national data sheets, every artwork request — is a working document produced from the data you entered. It is a draft for you to check, complete and take responsibility for. It is not:
Where a document carries your signature block, the declaration in it is yours. Signing it is your statement and your act, not ours.
You must verify against the primary source before you file anything, sign a declaration, release artwork, or make any other decision with a legal or financial consequence. Every figure the service produces is shown with the source it came from, precisely so that this check is possible. Making it is your responsibility.
You own everything you put into the service and everything it generates from it. We claim no licence to it beyond what running the service requires: storing it, backing it up, showing it to your own users, and processing it as your processor under the data processing agreement.
You can export the whole workspace at any time from the Bulk tab, in a documented format, without asking us.
We may use aggregate, non-identifying statistics about how the service is used to improve it. This never includes your packaging data or anything identifying your organisation.
We aim to keep the service available and to give notice of planned maintenance where we reasonably can. We do not promise uninterrupted availability, and we may change or withdraw features. Where a change removes something you rely on, we will say so before it happens.
Fees, billing period and any trial are those agreed when the subscription starts. Fees exclude VAT unless stated. Non-payment after written notice may lead to suspension; we will not delete data solely for non-payment without telling you first and giving you a chance to export it.
Neither party excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.
Otherwise, and to the extent the law allows: neither party is liable for indirect or consequential loss, loss of profit, or loss of goodwill; and each party's total liability in any twelve-month period is limited to the fees paid for the service in that period.
To the extent the law allows, we are not liable for any loss arising from your use of, or reliance on, the reports, calculations, classifications, gradings or regulatory content this service produces — whether the cause is an error, an omission, an out-of-date figure, a reading of a rule that an authority does not share, or data you entered incorrectly. This includes, without limitation:
What to file, what to sign and what to print are your decisions, taken by you, on sources that are public and available to you independently of this service.
Nothing above limits liability that cannot lawfully be limited, including liability for wilful misconduct or gross negligence on our part, and a court may set aside a term it finds unreasonable. A disclaimer does not make wrong data acceptable either: if the service gets something wrong we want to hear about it, and we will correct the dataset.
We will give notice in the service before a material change takes effect. Continuing to use the service after that is acceptance. If you do not accept, you may end the agreement before the change applies.
These terms are governed by the law shown below, and disputes are heard by the court shown below, unless mandatory law says otherwise. Talk to us first: most disputes are a misunderstanding about what a number means.